Our Privacy Policy

Royal Rentals ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you visit our website, use our services, or engage with us in other ways.

1. Information We Collect

Personal Information:

- Name, email address, phone number, mailing address

- Driver’s license number, passport information

- Payment details (credit/debit card information, billing address)

- Rental history and preferences

Usage Data:

- IP address, browser type, operating system

- Pages visited, time and date of visit, time spent on pages

- Device information

Cookies and Tracking Technologies:

- Session cookies, preference cookies, security cookies

- Web beacons, pixel tags, and similar tracking technologies

2. How We Use Your Information

Please Note we will not sell, share , or trade your phone numbers to third parties

To Provide Services:

- Process reservations and payments

- Verify identity and eligibility for rentals

- Provide customer support

To Communicate:

- Send confirmations, updates, and administrative messages

- Respond to inquiries and requests

To Improve Our Services:

- Analyze usage and trends to enhance user experience

- Develop new features and services

To Ensure Security:

- Monitor and prevent fraud and unauthorized access

- Enforce our terms and conditions

To Comply with Legal Obligations:

- Meet legal and regulatory requirements

 3. Sharing Your Information

With Service Providers:

- Payment processors, IT service providers, customer service platforms

For Legal Reasons:

- In response to legal processes, such as court orders or subpoenas

- To protect our rights, privacy, safety, or property, and/or that of our users or the public

In Business Transactions:

- If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We Do Not Sell or Share Your Information:

- We do not sell, trade, or otherwise transfer your personal information phone number or SMS text message information to third parties

4. Data Security

We use a variety of security measures to protect your information, including encryption, firewalls, and secure servers. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights and Choices

Access and Correction:

- You have the right to access the personal information we hold about you and request corrections if there are errors.

Deletion:

- You may request that we delete your personal information, subject to certain exceptions.

Opt-Out:

- You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

Cookies:

- Most web browsers are set to accept cookies by default. You can modify your browser settings to remove or reject cookies, but doing so may affect your ability to use our services.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Royal Rentals  

15720 Brixham hill Ave

Suite 300

Charlotte, NC 28278 

Email: info@royalrentals.io  

Phone: +1 800 997 4816